England, Wales, and Scotland (excluding Highlands and Islands) :
Free delivery for orders exceeding £100 (excluding VAT).
Orders below £100 (excluding VAT) are subject to an £8 delivery charge.
Northern Ireland, Republic of Ireland, and Scottish Highlands and Islands:
Minimum order value of £200 (excluding VAT) applies.
Delivery charges will be calculated at cost, or we can deliver to a UK-based freight forwarder of your choice.
Other Regions :
Minimum order value of £200 (excluding VAT) applies.
Delivery charges will be calculated at cost, or we can deliver to a UK-based freight forwarder of your choice.
Delivery Times :
England, Wales, and Scotland (excluding Highlands and Islands):
Orders placed before 12:00 pm (Monday to Friday) will be delivered the next working day.
Orders placed after 12:00 pm (Monday to Friday) will be processed the following working day.
Deliveries are made between 9:00 am and 5:30 pm, Monday to Friday.
Northern Ireland, Republic of Ireland, and Scottish Highlands and Islands:
Delivery is typically within 2-3 working days from order placement.
Other Regions :
For delivery timelines, please contact us at 0203 888 44 66.
Urgent or Same-Day Deliveries
For same-day delivery options, please call our team at 0203 888 44 66.
Order Collection :
You may collect your order between 08:00 and 15:00 on the specified collection date from:
Unit 28 Optima Park, Thames Road, London, DA1 4QX
To arrange a collection, call us on 0203 888 44 66.
Returns & Refunds :
We aim to ensure you are completely satisfied with your purchases. If you wish to return a product, we offer a 28-day returns policy for your convenience.
Steps for Returning Items:
Contact our customer service team at 0203 888 44 66 or email us at hello@packagingwise.co.uk to initiate a return.
Ensure the products are returned to us within 28 days of purchase, unused, undamaged, in their original packaging, and suitable for resale.
After inspection, we will issue a refund or credit note, deducting a 20% restocking fee.
If products are returned via courier, the return shipping costs will be your responsibility.
Product Samples :
We are happy to provide free samples of our products to help you make an informed choice.
To request a sample, contact our customer service team at 0203 888 44 66 or email hello@packagingwise.co.uk with the following details:
Item codes
Product title
Required size
Delivery address
Preferred delivery date
Bespoke Pricing for Large Orders :
For discounts on bulk orders, please reach out to our customer service team at 0203 888 44 66 or email us at hello@packagingwise.co.uk to discuss customized pricing options.
